Trust Our Family
To Insure Yours…
Don and Brooks Mathern founded Insurance Specialists Group in 1989, their unwavering dedication propelling the agency’s establishment by winning countless client hearts. Don’s career, marked by leadership in Idaho Health Underwriters and national positions, showcases his exceptional commitment, even advocating at the Capital Conference. He engages in his church and volunteers for Prison Ministry and Sun Valley Hyperbaric.
Brooks, integral to the agency’s backbone, brings love and structure. Both cherish family time, especially grandkids’ sports events. Their new venture, the INFINITY WAVE CENTER, introduces the groundbreaking Energy Enhancement System (EESystem) in Boise, ID. EESystem generates bio-active energy fields, aiding cell regeneration, pain relief, detoxification, mood elevation, and brain hemisphere balance. Visit WWW.INFINITYWAVE.CENTER for more.
Though retired from active agency roles, Don and Brooks leave a legacy of trust and community. Their daughter now leads, ensuring their values endure, serving clients for years.
Meet Our Team
Michelle Sandoz
Independent Agent / Owner
Michelle, a licensed agent since 1998, brings a wealth of experience and a focus on personalized service to her clients. She stands out by prioritizing the unique needs of each individual, ensuring quality and affordable health insurance solutions. With a background in wellness, Michelle understands the diverse health goals and care needs of her clients, providing them with tailored consulting. She actively expands her industry knowledge to better serve her clients and holds memberships in professional associations. Michelle is licensed in multiple states, guaranteeing comprehensive assistance to her clients. Outside of work, she actively participates in her community and enjoys outdoor activities with her family in Hailey.
Emily Schow
Agency Manager
Emily has been with Insurance Specialists Group for over 5 years. She is the glue for the agency to run smoothly and ensures that each client has peace of mind with the care and assistance she gives them.
Emily brings a wealth of experience and knowledge to our team and thinks outside the box to get fast solutions for our clients. She has a desire to truly help others. She has lived in the Wood River Valley for 10 years and loves the beauty it offers. She loves exploring the outdoors, especially hiking, biking and taking road trips! She lives in Hailey, Idaho with her significant other, Chaz.
James Lofthus
Independent Medicare Insurance Plans Agent
James is a trusted, licensed, independent Medicare plans agent.
He is passionate about helping people find a Medicare plan that gives them peace of mind that they’re well covered with the right plan to meet their health care needs.
James is an Idaho native and lives in Boise with his wife Traci and their two Golden Doodles. James enjoys mountain biking, hiking, and skiing whenever he gets the chance. He is also a volunteer ski instructor for Boise Adaptive Snowsports Education (BASE) and has been teaching ski lessons to children and adults with disabilities for more than 29 years.”
Brandi Popke
Client and Admin Support
Brandi brings healthy structure and a big smile to our office.
She actively assists clients and the team with important processes, prioritizing the needs of our members to ensure quality service.
Having moved to Hailey almost four years ago, she loves camping and exploring the country with her family.
Currently residing in Hailey with her husband and two children, ages 13 and 18, she enthusiastically supports her children’s tennis and baseball endeavors as a dedicated sports mama.